Phoenix’ clinically trained Medical Assistant Specialists are dedicated to providing a Concierge level experience by answering every call and turning that call into an appointment, utilizing customized physician protocols that provide triage information such as specialty, insurance, location and population criteria. Messages are securely delivered, and archived for reference at any time.
These Registration Specialists assigned to a team based on Specialty experience, are dedicated to turning the majority of calls into revenue-generating appointments. Unlike office staff, the Concierge Specialist can dedicate full attention to the patient without the interruptions of office life.
Utilizing our Registration and Scheduling Specialists allows for significantly reduced costs due to decreased need for staff, and dramatically increased revenue due to our commitment to insuring every caller hangs up feeling they have been given very special consideration by this Practice.